How mistakes can help you build trust

Nobody likes making mistakes, but believe it or not, a mistake can provide you an opportunity to build someone’s trust in you. In my role, I have customers that I serve. I am… Read More →

Leadership: Royalty or Servant?

Which role sounds more like leadership to you: King or busboy? Leadership is a responsibility to achieve results in a sustainable way – this sustainability comes – in part – through a servant… Read More →

Find the Right People to Help (Influence and Change 6 of 10)

Do the people you enlist for support help or hurt your cause? Humans are inherently social creatures, which can work to the advantage of the aspiring influencer. Change often involves ambiguity, especially at first.… Read More →

Real Time (personal) Brand Management

How do you ensure that your personal brand is what you want it to be?